How much is shipping?
Shipping varies depending on the weight, address and service you select.  On most packages and amounts, shipping is included in the cost.

How long does it take to ship?
Shipping time depends on the service you selected and your location.  Average ground shipping time is 3 days from our Texas production facility.

Do you ship outside of the United States?
We currently do not ship outside of the United States.

How do you ship my order?
We use FedEx and USPS as our preferred shipping carriers.

Can you ship to my PO Box?
Unfortunately, we do not ship to PO Boxes.  Delivery addresses must be a residential or business address.

What do I do if my order shows delivered by I never received?
Call us immediately and we will contact the shipping carrier to locate where the package was delivered.  If the shipping carrier determines that your package was delivered to the correct location, we suggest you file a theft report with your local police department.  If the shipping carrier determines that a mistake was made in the delivery they will make an attempt to retrieve your package and deliver it to you.  If they are unable to locate the package, we will file a claim with the shipping carrier and reprint your order.

What should I do if my order is delivered damaged?
Immediately take photos of the damage and give us a call.  Do not call the shipping company to file a claim, we will handle that process and get the issue resolved.